تبیین رفتارهای فرانقشی کارکنان بر اساس گرایش به توسعه فردی

نوع مقاله: مقاله پژوهشی

نویسندگان

1 اﺳﺘﺎدﯾﺎر ﮔﺮوه ﻣﺪﯾﺮﯾﺖ و ﺑﺮﻧﺎﻣﻪرﯾﺰی آﻣﻮزﺷﯽ، داﻧﺸﮑﺪه روانﺷﻨﺎﺳﯽ و ﻋﻠﻮم ﺗﺮﺑﯿﺘﯽ، داﻧﺸﮕﺎه ﺗﻬﺮان، ﺗﻬﺮان، اﯾﺮان

2 دانشجوی دکترا، گروه مدیریت و برنامه ریزی آموزشی، دانشکده روان شناسی و علوم تربیتی، دانشگاه تهران

3 داﻧﺸﺠﻮی دﮐﺘﺮی، ﮔﺮوه رﻫﺒﺮی و ﺗﻮﺳﻌﻪ آﻣﻮزش، داﻧﺸﮑﺪه روانﺷﻨﺎﺳﯽ و ﻋﻠﻮم ﺗﺮﺑﯿﺘﯽ، داﻧﺸﮕﺎه ﺷﻬﯿﺪ ﺑﻬﺸﺘﯽ، ﺗﻬﺮان، اﯾﺮان

چکیده

هدف از پژوهش حاضر تبیین رفتارهای فرانقشی (رفتار شهروندی سازمانی) بر اساس گرایش به توسعه فردی است. این پژوهش از لحاظ هدف، کاربردی و از لحاظ شیوه گردآوری داده‌ها جزء پژوهش‌‌های کمی- توصیفی محسوب می‌شود. جامعه آماری این تحقیق شامل کارشناسان واحدهای اداری و تشکیلاتی سازمان مخابرات استان تهران به تعداد 120 نفر بود که با استفاده از  فرمول کوکران و روش نمونه‌گیری تصادفی، تعداد 90 نفر از آنان انتخاب شدند. روایی پرسشنامه‌ها با استفاده از روایی محتوایی، و پایایی آن‌ها با استفاده از آلفای کرونباخ محاسبه شده است. پس از جمع‌آوری و تلخیص داده-ها به منظور تحلیل و تفسیر اهداف پژوهش از آمار توصیفی و استنباطی استفاده شده است. نتایج  تحلیل داده‌ها نشان داد که: 1) توسعه فردی به‌طور کلی، می‌تواند تبیین کننده رفتارهای فرانقشی در سازمان باشد، و 2) از بین مؤلفه‌های توسعه فردی، کارگرایی و موفقیت گرایی بیشترین نقش را در  تبیین رفتارهای فرانقشی در سازمان دارا می‌باشند.

کلیدواژه‌ها


عنوان مقاله [English]

Explaining Extra Role Behaviors (Organizational Citizenship Behavior) Based on Self-Development

نویسندگان [English]

  • fatemeh narenjithani 1
  • Zeinabalsadat Mostafavi 2
  • ُara ریالahmati 3
1 Faculty of Psychology and Educational Sciences, University of Tehran,Tehran.Iran
2 Faculty of Psychology and Educational Sciences, University of Tehran,Tehran.Iran
3 PhD candidate of university of Shahid Beheshti, Tehran.Iran
چکیده [English]

The purpose of this study is to explain the extra role behavior (organizational citizenship behavior) based on self-development components. This research is applied in terms of purpose, and also in terms of data collection method it is considered as a quantitative-descriptive research. The statistical population of this research consisted of experts at Telecommunication Organization of Tehran province 120 people that by Using Cochran formula and random sampling method, 90 of them were selected. The validity of the questionnaires was calculated using content validity and reliability of the questionnaires using Cronbach's alpha. Descriptive and inferential statistics were used to analyze and interpret the research objectives after collecting and tabling data. The results of the analysis showed that 1) self-development in general can explain the extra role behaviors in the organization; and 2) among the components of self-development, work- oriented and Success-oriented, have played the most role in explaining the extra role behaviors in the organization.

کلیدواژه‌ها [English]

  • tendency toward self-development
  • extra role behavior
  • Organizational Citizenship Behavior
  • Experts
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